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Fix workspace access issues

Resolve common missing workspace, missing project, and role problems.

Resolve common missing workspace, missing project, and role problems.

This guide covers

  • Most workspace access issues come from being in the wrong space, using the wrong email, or having a reviewer invite instead of workspace membership.

  • Before contacting support.

  • You either find the missing content or identify the permission that must be changed.

Steps

  1. Confirm you are signed in with the invited email.

  2. Open the workspace switcher and choose the workspace.

  3. Check Projects with All selected.

  4. Ask an Owner/Admin to confirm your role and project visibility.

  5. For reviewer links, check Personal Space > Shared with me.

Screenshots

Workspace switcher

Project library

Good to know

  • Private projects may be hidden from other workspace members unless explicitly shared.

If something goes wrong

  • If nothing changes after switching, sign out and sign back in.

  • If the invite was sent to another email, ask for a new invite.

Related articles

  • What are workspaces?

  • Switch between workspaces and find your projects

  • Workspace roles

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