Recover when a final file does not export or download correctly.
This guide covers
Export problems can come from export timeouts, browser downloads, media, or format-specific issues.
When export is stuck, the download fails, or the final file has sync/audio issues.
You get a clean export or a clear support handoff.
Steps
Keep the project open until exporting finishes.
Retry the export once.
Check browser download permissions.
Try a shorter section if the project is very long.
Contact support with project name, export type, browser, and timestamp.
Screenshots
If something goes wrong
If a WAV is blank or video is out of sync, do not delete the project; support may need to inspect it.
Related articles
Export audio from Trebble
Export video from Trebble